Who We are:
Blue Flamingo Concierge: Elevated Service, Every Step of the Way
A smooth real estate transaction requires two things: expert strategy and flawless administration. At Blue Flamingo, we ensure you have the best of both.
Blue Flamingo Concierge is our dedicated internal division that handles the "business" side of your transaction. By keeping our administrative support strictly in-house, we ensure a level of security, speed, and brand standards that external assistants simply cannot match.
Our Commitment to Your Transaction:
The Launch: We manage the behind-the-scenes data and compliance so your agent can focus purely on showcasing your home to the world.
The Details: From the moment you go under contract, our team tracks every contingency and inspection timeline, ensuring nothing falls through the cracks.
The Finish Line: We proactively manage the closing process, coordinating all parties to ensure your signing day is a celebration, not a headache.
Your agent handles the strategy. We handle the details. You enjoy the results.
Our Services
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10 Hours Included - $500/month
Focus: On-demand help for the most immediate stress points. This is perfect for the agent who needs occasional support but manages most tasks themselves.
How it Works: The agent prioritizes the 10 hours monthly.
Typical Use (Examples):
Marketing: Drafting and posting 3-4 simple Canva graphics for new listings or closings.
CRM: Initial contact import and basic tagging in your system.
Client Care: Preparing and scheduling post-closing client thank-you notes/review requests.
System Value: Includes access to our CRM 17hats, Microsoft Teams, and Asana for collaboration.
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25 Hours Included - $1,100/month
Focus:Consistent, reliable administrative flow to smooth out the inevitable peaks and valleys of real estate production.
How it Works: Hours are spread weekly (approx. 6.25 hours/week) to maintain rhythm.
Typical Use (Examples):
Listing Flow: Managing the entire listing preparation process (scheduling photographer, drafting marketing copy, social media posting).
Database Management: Quarterly database clean-up and setting up automated client communication templates.
Client Updates: Crafting and sending weekly updates to active clients.
System Value: Includes personalized setup and training on how to use your systems for maximum efficiency.
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(45 Hours Included - $1,800/month)
Focus: Provides the agent with significant freedom from administrative duties, allowing them to focus almost entirely on prospecting and closing.
How it Works: Functions as a part-time Administrative Assistant (approx. 11.25 hours/week).
Key Value: The ability to delegate larger, more complex recurring tasks.
Typical Use (Examples):
Full Marketing Execution: Managing all social media content, creating branded materials, and running email campaigns.
Deep CRM Work: Creating and managing multiple nurture campaigns for different lead sources.
Project Work: Dedicated time for planning and executing larger client appreciation events or database segmentation.
System Value: You take ownership of managing the agent's tasks within Asana.
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70 Hours Included - $2,800/month
Focus: Your own dedicated administrative assistant. One of your experienced team members is assigned as the primary contact to handle the full scope of the agent's non-sales responsibilities.
How it Works: Functions as a nearly full-time, dedicated staff member (approx. 17.5 hours/week).
Key Value: Full delegation. You gain a seamless, deeply knowledgeable extension of your business.
Typical Use (Examples):
Operations: Running weekly performance reports, updating goal trackers, and managing vendor lists.
Brand Ownership: The VOD handles all Canva/Branding design and execution from concept to post.
Total Client Care: Managing all client communication, follow-up, and ongoing retention efforts.
System Value: The client care specialist proactively manages your presence across the CRM, Teams, and Asana, ensuring nothing is missed.
The Holiday Package (Short-Term Coverage)
For Agents taking a scheduled vacation who need seamless temporary coverage.
Pair with our Emergency Backup package for all your paperwork needs
High-level, short-term coverage to ensure no leads or clients are dropped while the Realtor is away.
Price: $900/Week
Value Proposition: Go on vacation knowing your business is running as usual.
Includes:
Priority Response Time: All communications and tasks prioritized for fast turnaround.
Monitor your main inbox for urgent requests.
Urgent Triage: Filtering and escalating only critical leads/client issues to the Realtor.
Social Media: Help with scheduling posts to go out, or posting pictures from your vacation.
Deal Facilitation (Non-Contract): Acting as the central point of contact (POC) for lenders, title, and other agents, and only bringing in the Realtor when legal approval or negotiation is strictly required.
Scheduling: Setting up all appointments and follow-ups for the Realtor's return.
Add on Packages:
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Brand Foundation
Focus: Core branding and print/digital asset templates.
What's Included:
5 Core Template Suite: Design and delivery of five essential templates (e.g., open house sign-in sheet, CMA cover sheet, "Just Sold" postcard, listing flyer, social media profile banner).
Color Palette & Font Guide: Documentation of their specific brand colors (HEX codes) and fonts for consistency.
Logo File Organization: Ensuring they have all necessary high-resolution and web-ready logo files.
$1000
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Buyer and Seller Guide Creation
Focus: Designing and compiling a polished, high-quality informational guide.
What's Included:
Custom 10-15 Page Guide: Full design and layout of one professional guide (either a Buyer's Guide or a Seller's Guide).
Content Editing & Structuring: Taking their raw content (or providing outlines) and structuring it into a readable, branded PDF.
Print-Ready File: Delivery of the final file optimized for both digital viewing and professional printing.
$1600 -
Digital Refresh
Focus: A quick, impactful overhaul of their existing website's look and content (not a full build).
What's Included:
3 Page Content Optimization: Rewriting/editing core pages (e.g., About, Contact, Services) for better clarity and SEO keywords.
Photo/Media Audit: Reviewing and replacing outdated or low-quality images and ensuring mobile-friendliness.
Lead Capture Checkup: Ensuring all contact forms, call-to-action buttons, and sign-up areas are working and prominently placed.
$1000 -
Social Media Jumpstart Kit
Focus: Creating a batch of ready-to-post content and reusable templates.
What's Included:
10 Custom Branded Canva Templates: Reusable, fully editable templates for Instagram posts, stories, or Facebook posts (e.g., "Market Update," "Just Listed," "Q&A").
30 Content Prompts: A calendar with 30 specific, realtor-focused topic ideas/captions that align with their brand.
Quick Training Session: A 30-minute tutorial on how to use and customize the Canva templates.
$750
All your paperwork needs
Compliance Corner
The Emergency Backup
This tier is ideal for an agent who is self-sufficient but needs guaranteed coverage for pre-planned time off or unexpected high-stress periods. (pairs nicely with the holiday package)
Goal: Seamless, short-term coverage for active files.
Key Services Included:
Deadline Monitoring: Taking over the tracking of all critical dates (inspection periods, financing deadlines, closing).
Urgent Document Handling: Drafting and sending time-sensitive amendments or waivers based on the agent's pre-written instructions.
Liaison Services: Serving as the direct contact for the lender, title company, and co-operating agent only for the duration of the agreed-upon absence.
File Handoff: Providing a detailed summary upon the agent's return for easy reintegration.
The Scaling Support
This tier is designed for the successful agent who has handled compliance themselves but is now ready to take on more clients and wants to delegate the repetitive pre-closing compliance work.
Goal: Offload the mandatory, time-consuming compliance tasks so the agent can focus on lead generation and client relationships.
Key Services Included:
Initial File Setup: Creating the digital file, setting up the key dates calendar, and gathering initial required signatures.
Compliance & Upload Focus: Uploading all required documentation to the VO for brokerage compliance and handling FINTRAC paperwork.
Audit Prep: Ensuring the file is $100\%$ compliant and "audit-ready" through the financing stage.
Agent Ownership: The agent retains primary communication with the lender/title and handles final closing logistics.
The Full Delegation
This is your most robust package, designed for busy, top-producing agents or small teams who want to completely offload the administrative burden of transactions.
Goal: Complete, end-to-end management of all contract-to-close activities.
Key Services Included:
Full Document Review & Preparation: Preparing all initial contracts, amendments, and disclosures for signatures.
Compliance Uploading (VO): Uploading and managing the full file and required documents to the brokerage's Virtual Office (VO) system.
Anti-Money Laundering (FINTRAC): Ensuring and documenting all FINTRAC requirements are met and filed correctly.
Proactive Communication: Managing communication with all parties: agent, client, lender, title, and co-op agent.
Closing Coordination: Coordinating key dates, utility transfers, and providing closing gift reminders/coordination.